Terms of service
TERMS OF SERVICE
Last updated: August 14, 2026
OVERVIEW
This website is operated by Məsumə. Throughout the website, the terms “we,” “us,” and “our” refer to Məsumə.
By visiting https://hekime.com or purchasing from us, you agree to these Terms of Service and our related policies.
ONLINE STORE TERMS
You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.
You may not use our products or website for unlawful, fraudulent, or unauthorized purposes.
PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, colors, editions, languages, dimensions, and images accurately. However, colors and appearance may vary depending on your device or screen.
Customers are responsible for reviewing all available product information before placing an order.
PRICES AND PAYMENTS
Prices may be displayed in the customer’s selected or local currency. Currency conversion and final settlement amounts may be determined by Shopify, the payment processor, or the customer’s bank.
We reserve the right to change prices, promotions, and product availability without prior notice. Changes do not affect orders that have already been accepted.
ORDERS
We reserve the right to refuse, limit, or cancel an order where fraud, pricing errors, stock problems, payment issues, shipping restrictions, or misuse of the website are suspected.
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
SHIPPING
Shipping times are estimates and may be affected by customs procedures, postal operators, weather, public holidays, incorrect addresses, and other circumstances outside our reasonable control.
Customers must provide complete and accurate shipping information. Məsumə is not responsible for delays or losses caused by incorrect or incomplete customer information.
RETURNS AND REFUNDS
Returns, replacements, and refunds are governed by our Return and Refund Policy.
INTELLECTUAL PROPERTY
The website design, branding, text, graphics, and original content belong to Məsumə or their respective rights holders and may not be copied or commercially used without permission.
PROHIBITED USES
You must not misuse the website, introduce malicious code, attempt unauthorized access, interfere with store operations, scrape content unlawfully, or use the service for fraudulent activity.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Məsumə is not responsible for indirect or consequential losses resulting from the use of the website or products.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
GOVERNING LAW
These Terms are governed by the laws of the Republic of Azerbaijan. Mandatory consumer rights available under the laws applicable to a customer are not limited by this provision.
CHANGES TO THESE TERMS
We may update these Terms by publishing a revised version on this website. The date at the top indicates the latest revision.
CONTACT
Email: hekimemaqaza@gmail.com
Phone: +994 55 243 05 39
Website: https://hekime.com